Frequently Asked Questions

We can be reached by phone, email, WhatsApp or through our website contact form.

To book a cleaning service with us, you can call us directly, or send us a message via email, WhatsApp or through our contact form where you can attach photos and important details about your premises. We will then contact you to discuss the details and confirm a specific date and time.

We service areas throughout North Holland province. Please note that we may have service area restrictions for certain properties or businesses.

We accept bank transfers (invoices). Please note that the payment is due at the time of service.

Cancellations must be made at least 24 hours in advance of the scheduled service.

For routine cleaning services, please remove any loose items from surfaces and tidy up any clutter. For deep cleaning services, please remove any heavy items or furniture that may need to be moved for cleaning.

You can provide any specific instructions or details directly to our cleaner upon their arrival, or by attaching your instruction list in advance on our contact form. We recommend preparing a list of areas to be cleaned, as well as any specific cleaning methods or materials to use.

Yes, we are happy to provide references from previous customers upon request. Please contact us directly for more information.

Our cleaners receive a comprehensive training on all cleaning methods, materials and safety measures. They also receive regular ongoing training to ensure they remain up-to-date on the latest cleaning practices and techniques.

Yes, we offer eco-friendly cleaning services that use natural and biodegradable cleaning products. We are doing our best to be as environmentally friendly as possible while maintaining a high level of quality in the services we provide to our customers.